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supportFrequently Asked Questions

All TheVenure products are backed with a 1 year warranty, a 30 day money back guarantee and free shipping! We also offer a lifetime warranty for $5!

TheVenure orders are fulfilled and then shipped to anywhere in the united states in an average 5-10 days.

Yes!

Our Electric Guasha features a warm constant temperature that can stimulate blood circulation without causing overheating or burning on your skin. Other features like microcurrents are low-level current and has been clinically tested to safely and effectively stimulate facial muscles without causing any harmful side effects.

*Please also note that if you suffer from any health conditions especially Active Cancer, Epilepsy, Heart condition, On Cardiac Pacemakers or Metal Implants, Skin Irritation, Pregnancy or Breastfeeding, you may want to consult with your physician before undergoing any kind of therapy, TheVenure electric guasha included.

Everyone! Even if you don't have any skin concern this device will help you relax and make your skincare routine more enjoyable. But if you are experiencing any Facial Puffiness, Pain, Acne and Enlarged Pores. Our electric guasha will help transform your Skin Naturally!

LED (light-emitting diode) light therapy is a non-invasive procedure that enhances skin health by penetrating various layers of the skin. This therapy utilizes different wavelengths of visible light, each corresponding to a specific color and depth of skin penetration.

Blue light, with a wavelength of 470 nm, targets the outermost skin layer and helps combat acne-causing bacteria (P. acnes).

Red light, with a wavelength of 640 nm, penetrates deeper, reducing inflammation and stimulate collagen production.

Purple light, with wavelengths between 400 and 430 nm, promotes cells regeneration and renewal.

Microcurrent involves a gentle electrical current that replicates the body’s natural ionic flow. It has been clinically proven to safely and effectively treat various skin issues such as promoting wound healing, reducing inflammation, boosting circulation, and improving muscle function. As microcurrent operates with minimal sensation, the treatment is relaxing and some people experiencing no feeling at all.

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